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Surrey

East Molesey

The Mitre Hotel Hampton Court

(1)

Price: £4,000.00 – £10,000.00

Guests: 110

Bedrooms: 36

Description

It’s our belief that your wedding day should leave you with the most perfect memories. With this in mind we work closely with you, incorporating all of your ideas, dreams and aspirations, to create your perfect day. Our wedding coordinators adopt a friendly and personalised approach, and from your initial enquiry, through to the day itself, they will be with you every step of the way... well, apart from walking down the aisle, we leave that bit to you! With 2 rooms fully licensed to host your civil ceremony or partnership 365 days a year; The Carlton Mitre Hotel provides the perfect location to hold your complete wedding day. Ceremony Suites: The Pavilion Suite - Capacity for up to 100 guests The Riverside Restaurant - Capacity for up to 50 guests After reserving your chosen suite, you will need to apply for permission with the hotel’s local registration district.

Message from the team

Name of Wedding Contact: Lubna Ghawte

I am delighted to help you with the planning of your DREAM DAY!!!

Experience

No. of Weddings Hosted

More than 50

Public Liability Insurance

Yes

Overview of The Mitre Hotel Hampton Court

Wedding Venue Type

Hotel

Wedding Venue Capacity

Dining Capacity

110

Reception Capacity

150

Wedding Venue Accommodation

No. of Bedrooms

Bridal Suite

Honeymoon Suite

Wedding Ceremony & Reception

Church within walking distance

Sound system available

Dancefloor available

Wedding Venue Details

Exclusive use

Water view

Marquee permitted

Wedding Catering

In-House Wine List

In-house catering

Halal catering

Pricing for The Mitre Hotel Hampton Court

Wedding Venue Hire Only

£4,000.00 – £10,000.00

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What's Included?

Furniture included

Exclusive use

Day before set up available

Wedding coordinator available on the day

Non consumables (e.g. linen, lights etc.)

Choice of preferred caterers

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In-house Catering (price per head)

£60.00 – £95.00

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Packages (price per head)

£92.00 – £129.00

Minimum number of guests: 40

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Packages (total price)

£5,000.00 – £15,000.00

Number of guests included: 50

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Reviews (1)

E
Emma
15/06/2018
Very bad wedding day experience-could not recommendVery bad wedding day experience-could not recommend
We had the Modern Windsor Package for our wedding reception in April 2018 and had 15 hotels rooms booked individually by our guests. Between booking our wedding in March 2017 and the date of our wedding, the hotel management changed to Michels & Taylor. Also Daniella, the wedding coordinator we booked with, and several other members of staff had left the hotel. On the day of our wedding there were several key points of failure around the service we received. We felt this was because they did not have enough staff for a wedding of 80 guests resulting in a chaotic, late and cold wedding meal, 30-45 minute queues at the bar for our guests throughout the day, other customers being served lunch and dinner on the terrace that was meant to be exclusively for our wedding guests and the bar running out of alcohol so our guests went next door to the Mute Swan for drinks. The few waiters that were there on the day worked incredibly hard but we felt they were inexperienced, under–trained and were impacted by poor communication from management. For these reasons I would not be able to personally recommend the Mitre as a wedding venue. However, the hotel manager did personally call to apologise two days after our wedding and our complaint was dealt with swiftly. We received a 50% refund off our total wedding invoice as compensation for the Mitre not delivering what they said they would when we booked which although this obviously cannot recreate our wedding day was a nice gesture from the Mitre as way of an apology for the upset and distress that was caused on our wedding day.We had the Modern Windsor Package for our wedding reception in April 2018 and had 15 hotels rooms booked individually by our guests. Between booking our wedding in March 2017 and the date of our wedding, the hotel management changed to Michels & Taylor. Also Daniella, the wedding coordinator we booked with, and several other members of staff had left the hotel. On the day of our wedding there were several key points of failure around the service we received. We felt this was because they did not have enough staff for a wedding of 80 guests resulting in a chaotic, late and cold wedding meal, 30-45 minute queues at the bar for our guests throughout the day, other customers being served lunch and dinner on the terrace that was meant to be exclusively for our wedding guests and the bar running out of alcohol so our guests went next door to the Mute Swan for drinks. The few waiters that were there on the day worked incredibly hard but we felt they were inexperienced, under–trained and were impacted by poor communication from management. For these reasons I would not be able to personally recommend the Mitre as a wedding venue. However, the hotel manager did personally call to apologise two days after our wedding and our complaint was dealt with swiftly. We received a 50% refund off our total wedding invoice as compensation for the Mitre not delivering what they said they would when we booked which although this obviously cannot recreate our wedding day was a nice gesture from the Mitre as way of an apology for the upset and distress that was caused on our wedding day.